A plan that fits.
Not a package.
Not a tier and not a package. A plan built around your parent’s health, their routine, and what they still want to do themselves.
Every plan starts at their home.
No-obligation first visit · Care can begin within a few days · Urgent cases prioritised
Before we recommend anything, we spend time with your parent. How they live, what they need, and what they would never think to ask for. Between a home visit and a detailed onboarding questionnaire, we build the full picture first, so the plan comes out of that, not a brochure.
A conversation, a home visit, and a detailed questionnaire
We sit down with your parent, and with you, and work through a thorough onboarding questionnaire, so nothing about the day is assumed.
A plan you can change
What comes back is a recommendation, not a decision. You can question it, change it, or turn it down.
Meet your Concierge
One dedicated point of contact who knows your parent’s name, their routine, and their doctor, introduced in their own home.
Care begins
The planned and the unexpected, covered by one team. The everyday, held.
The longer it runs, the more your Concierge knows, and the less you ever have to explain.
Hear what to expect, and when.
Four things we do best.
Verified caregivers
Police-verified, reference-checked, and trained before they ever reach your parent.
One point of contact
The same person manages your parent’s care, every day. You call one number, and they already know.
No surprises
You sign off on the plan before anything begins, and every non-caregiver third-party cost is billed at actuals, with no markup and nothing you have not agreed to.
Change it whenever you need
No long-term contract. Pause it while you are in town, scale up when their health needs more, and ease it back when things settle.
Distance should never mean guessing.
- Updates by WhatsApp and email, however you prefer to hear from us.
- Photos through the day, so you see the day, not just hear about it.
- A written report every week, and a weekly check-in call between your Concierge and you.
- Every record kept in one place, readable from any time zone.
- A family portal to follow it all, coming soon.
- Lives independently or semi-independently
- Has stable chronic conditions, diabetes, hypertension, arthritis
- Manages most daily activities on their own
- Wants company, coordination, and someone who simply shows up
- Needs hands-on help with bathing, dressing or feeding
- Needs round-the-clock supervision or live-in care
- Has advanced dementia with safety risks
- Is bedbound or needs daily nursing procedures
Not sure where your parent sits? That is exactly what a first conversation is for.